Performance Management
An International Sportswear Retailer -
1-Day workshop followed
by Group Coaching Sessions
Our client, an international sportswear
retailer needed a programme
that would enable
their Department Heads to :
- Take responsibility for
day-to-day performance issues - Acquire the knowledge to run highly
effective performance reviews - Gain a better understanding
of themselves and their team members - Learn and practice
giving constructive feedback
Our solution
We designed and delivered a one-day team development workshop,
followed by group coaching sessions including:
- A review of the client’s current performance appraisal system and material
(pre-workshop interviews, facilitation of an ‘History Trip’ activity) - A workshop to enable an 8 person team to build
an effective performance appraisal system - Group activities utilising skills of Emotional and Social Intelligence,
Effective Communication, Change Management, Feedbacks and Coaching - In-depth group discussions to develop the company vision and create a plan
to communicate it to everyone within the company (via effective performance appraisals) - A comprehensive debrief session to allow each participant to create individual Personal Action Plans as well as a Group Action Plan realise their chosen initiatives
Learning and Development Results
Team reported a significant increase in:
- Ability to understand themselves and others in their team
- Developing effective strategies to take responsibility for people development
- Feedback and coaching skills to handle the company’s performance reviews
and day-to-day performance issues