Refine Consulting
Business Etiquette
“The institute is proud to include a presentation from Refine Consulting in all of its programme workshops. We find that the module on Business Etiquette, beautifully presented by Ms Kaushal and her team, blends very well with the institute’s work on Emotional Intelligence.” Bruce Stinson, Chairman of the alphaeight institute.
Alice Kaushal, Managing Director of Refine Consulting, has an educational and professional background in the Airline and Hospitality industries. She has worked in the training and operational areas of the service industry for fourteen years. Alice writes on Business Etiquette for the “South China Morning Post- Classified Post” and BBC Good Homes Magazine, India. Alice has been trained by the Emily Post Institute, the international authority on Business Etiquette.
The alphaeight institute believes that the interactions between individuals and the way people manage their responses through all of the elements of Emotional Intelligence, are vital for success. Ms Kaushal delivers a lively and interesting presentation which identifies the factors that influence a relationship. She also offers an interesting look at “The Golden Rules of People Skills”.
For more information on the use of the work of Refine Consulting in the alphaeight Certificate Programmes or the use of a Refine Consulting presentation by Ms Kaushal and her team,
feel free to contact us.